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Support and Tutorials

Ok, you've just received your Edmonton HOST welcome email and you're all set to begin the process of setting up and using your account. This page is a Quick Start Guide and will get your site up and running asap!! Let us begin the journey.

Please be sure to read through the following Tutorials for instant answers.
Ecommerce Hosting, Free Website Builder, Real Person Support tutorials also allow you to watch live Flash demonstrations regarding certain aspects of your hosting account.

If you are still having issues and cannot find a solution for your problem in the Tutorials, please email or call and a support technician will provide you with fast and helpful assistance.



The first thing you'll need to do is upload your files to the server. Information on what IP to upload to, are contained within your welcome email. Follow the directions in the Uploading your Files guide. Or see #5 below and use our Website Builder.


Now that you've uploaded your files, you'll need to change the DNS info at your domain register. This tells the world that your website now "lives" on our servers. Our Name Servers are : NS1.ITDOCTOR.CA and NS2.ITDOCTOR.CA Follow the directions in the Domains and DNS guide. Please remember that the process of domain propagation can take up to 72 hours, before requests for your domain will resolve to our account here with us.


Now that your files are uploaded and that you've changed the DNS info to point to our servers, it's now time to setup your email accounts. Your domain must be fully propagated over, for email to be functional. Follow the instructions in the Email guide.


Now that you've got your email setup and configured in your Outlook, you can explore other options in your Cpanel, such as setting up subdomains etc. Follow the directions in the Cpanel guide.


Start building your website with EdmontonHost's Website Builder. Follow our easy to use voice tutorials and create your new website in minutes!


Need help with publishing your FrontPage website?
See our FrontPage tutorials to help you get started.


Last but not least, if you have any billing inquiries, be sure to read through the Account and Billing guide. Your questions about billing and how we handle such matters, should already be answered there.

It is with much excitement that I take this opportunity to personally welcome you to Edmonton's only dedicated web hosting provider, EdmontonHOST.com. We thank you for your business and we will do everything in our power to provide you with the very best hosting experience coupled with excellent support and service. The internet is a incredible environment and whether you're an experienced webmaster, or if these are your first tentative steps to building your own websites, we're here for you. Let the journey, experience and adventure begin!! David Jones

EdmontonHOST.com owner and Toowoomba local - Robert Walker