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Less than $5.00 per month for unlimited backups!

$58.95 1 year subscription.

What Is Online Backup

Online backup is a more efficient and easier way to back up your computer files. Your files are securely encrypted, copied, and backed up to servers in an off site data center. This keeps your data safe from things like theft, floods, fires, or hard drive crashes.

You might already use CDs/DVDs or external hard drives to back up your data. The main difference and benefit that online backup offers over those options is convenience. Face it, backing up your computer is usually not a priority. You forget to do it. Or maybe, you donít how to do it. It is just too much of a hassle and can take a long time. Online backup manages the back up process for you and with Carbonite Online Backup it is simple, automatic, and does not require any technical knowledge.

Online backup is a form of cloud computing. read about cloud computing here.

Why Back Up

Instead of creating backup copies of your files on hard drives, flash drives, or on CDs or DVDs use online backup. Unlike those traditional methods online backup is much simpler. You donít have to spend time burning and labeling discs, connecting hard drives, and remembering which files you last backed up and when.

Another vital benefit of online backup is that the duplicate copies of your information are stored away from the originals. More often than not the external hard drive is placed on the same desk as the computer while back up DVDs and CDs are in the desk drawers. If there is a fire, theft, or flood in your home, chances are the external hard drive and/or CDs will be destroyed or stolen too.

An additional important benefit of online backup is the use of advanced encryption technologies to prevent illegal access to your files. With online backup you do not have to be concerned that you might forget to encrypt a file because this is automatically done on your computer before any of your files are sent to the online backup data center.


Computer theft is a common occurrence costing millions of dollars in lost equipment and productivity. However no price can be put on losing precious videos and pictures. A laptop can be replaced but wedding and graduation pictures or video of babyís first steps cannot.

Here are some of the findings of the 8th Annual 2010 BSI Computer Theft Survey:

  • There were over 5,500,000 computers stolen in the USA in the last three years. Worldwide statistics are proportionally similar.
  • According to the FBI, only 3% of unprotected (those that do not use a software tracking and recovery software) stolen computers are ever recovered.
  • More than half (58.7%) of the survey respondents have been the victim of computer theft in the last 12 months.
  • Seventy-one percent of respondents reported downtime due to computer theft ranging from several days to more than one month.

Granted, online backup wonít prevent theft but it will get you back up and running sooner and at the most current point possible once the computer is returned or a new one purchased.

What does Carbonite back up?

By default, Carbonite backs up everything in your Documents and Settings folder (called Users in Windows Vista), including documents, photos, email and data files from applications, such as Quicken, Money, etc. Once a subscription is purchased, music is also added to the list. The default backup does not include programs, system files, temporary files, videos, or individual files greater than 4GB. You can, however, manually add these to your Carbonite backup with the exception of system files located in C:\\Windows and temporary files located in Temp folders.

How does Carbonite Online Backup keep my data secure?

Carbonite uses a combination of encryption techniques, similar to those used by banks, to safeguard your data. Files are encrypted twice before they leave your computer and remain encrypted on our servers, making it virtually impossible for anyone to access your files without your secret password. Users are also given the option to manage their own encryption key.

How much stuff can I back up?

There are no limits on backup storage capacity. Carbonite will back up all the supported files on your internal hard drive whether you have 1GB, 10GB or more. However, users should be aware that the speed of today's DSL and cable Internet services will make it very slow to back up more than, say, a few dozen GB of data.

How can I tell what's backed up online?

Dots on files and folders show you the status of your backup at a glance.

A green dot on a file means the file is backed up.

A yellow dot means the file is pending backup.

No dot means the file is not selected for backup.

A green dot on a folder means 100% of the folder's contents are backed up.

A yellow dot on a folder means that it contains files or subfolders that are pending backup.

A "green donut" dot - a green dot with a hole in the middle - means that some of the folder's files or sub-folders are not selected for backup, but all other files within the folder are backed up.

A folder with no dot is either empty or not selected for backup.

How do I restore lost files?

Carbonite makes restoring files fast and easy. Restore any file or folder from your backup with just a few clicks. Try it for yourself:

1. Double-click the Carbonite Backup Drive icon on your desktop
2. Locate the file or folder you wish to restore
3. Right-click on the file or folder and select "Restore" to restore it to its original location, or "Restore to" to restore it to a new location

That's it! Your file or folder has been restored.

If your computer crashes or is stolen, you can recover lost files to a new computer by visiting our website. Recovering small amounts of data (a few files here or there) will probably take only seconds or minutes. Restoring all of your data will take longer and depends on how much data you have and the speed of your Internet connection. Most DSL services will allow you to download about 600-800 MB per hour, or roughly 14-18GB per day. For an average user, complete data restoration is likely to take at most a day or two.

Will Carbonite Online Backup work on my computer?

The current version of Carbonite is designed for Windows XP, Windows Vista, and Windows 7. Carbonite supports both the standard 32-bit and 64-bit versions of each. Carbonite will not support older versions of Windows (Windows 98, Windows 2000, and Windows ME) or Linux operating systems.

Carbonite is also available for all Intel-based Macs running OS 10.4 (Tiger), 10.5 (Leopard), and 10.6 (Snow Leopard). Call us for details: 780-454-1200

Less than $5.00 per month for unlimited backups!

$58.95 1 year subscription.